FAQ
What industry implementation cases does Feiyuanguangdian have, and can it meet safety supervision compliance inspections?
The company’s projects span industries such as Petrochemicals, open-pit mining, public security and judicial services, Port Terminal operations, tunnel construction, and smart manufacturing facilities, serving numerous central state-owned enterprises and large chemical groups. They fully comply with relevant standards and can be used directly for safety supervision and acceptance inspections.
What is the project implementation process, and can Feiyuan provide end-to-end, one-stop services?
End-to-end one-stop delivery:
1. Free on-site survey and Base Station site planning based on the factory floor plans;
2. Provide customized solutions and itemized quotations;
3. Hardware production scheduling and shipment;
4. On-site installation guidance;
5. Creation of electronic maps for the plant area and commissioning of system parameters;
6. Specialized training for enterprise operators;
7. Project acceptance and handover upon completion; 8. 24/7 after-sales operations and maintenance, remote system upgrades, with a dedicated project manager assigned to oversee the entire process.
What is the actual positioning accuracy of UWB? And does drift occur in steel‑structure buildings or dusty mining environments?
Under standard conditions, the static positioning accuracy is ±10 cm, and the dynamic walking accuracy for personnel is ±15–30 cm. Equipped with a self-developed nanosecond pulse and multipath suppression filtering algorithm, it features specialized algorithmic optimizations for steel structures in chemical plants, metal supports in mines, and densely reinforced concrete in tunnels, effectively mitigating drift caused by metal signal reflections. With only a small number of additional Base Stations, occlusion blind spots can be eliminated, ensuring long-term stable positioning without significant jumps.
Will the simultaneous operation of UWB, Bluetooth, and Beidou technologies result in mutual signal interference?
No signal interference occurs. The hardware incorporates RF isolation and a dedicated filtering circuit, coupled with a time-division multiplexing scheduling algorithm that enables time‑shared transmission and reception of three types of signals without preempting the communication channel. The system also features a built-in adaptive interference avoidance module, capable of mitigating industrial electromagnetic interference generated by plant‑site walkie-talkies, variable-frequency drives, and high‑voltage equipment, ensuring stable simultaneous operation of multiple devices.
Does the system support three-dimensional hierarchical positioning, and can it distinguish between floors and elevated work platforms in utility tunnels?
Supports full three-dimensional positioning; with the addition of a dedicated Z-axis Base Station, it can accurately distinguish between floors, levels within utility tunnels, and elevation differences on equipment work platforms. It allows for the independent creation of electronic fences for each floor, enabling layered, fine-grained management and addressing the limitation of traditional Bluetooth positioning, which cannot differentiate between upper and lower floors.
Positioning devices can be powered in several ways—so how can they be deployed in older industrial facilities where extensive cabling is not feasible?
The Base Station offers three power supply options for you to choose from:
1. Power over Ethernet (PoE);
2. Battery-powered with a battery life of 4–12 years;
3. Outdoor standalone solar power supply; the wireless version eliminates the need for trenching and wiring on the ground, allowing direct mounting on walls or steel‑structure brackets, thereby significantly reducing construction costs and streamlining civil‑engineering and hot‑work approval procedures during renovations of older industrial facilities.
What core security management features does the Feiyuan positioning management software’s backend offer?
The platform’s core functionalities address the security management needs of all industries:
1. Real-time personnel positioning and heat map visualization of staff distribution within the factory premises;
2. Customize electronic fences to designate no‑entry zones, restricted‑operation zones, and regular‑access zones;
3. Multi‑type alerts for boundary breaches, prolonged overstay, area overcrowding, unauthorized absence from post, and one‑button emergency calls;
4. Historical trajectory data is fully stored, replayed, and exported, with a configurable retention period of 1–5 years.
5. Automatically tracks on-duty staff hours, evaluates patrol routes, and manages external visitors in a dedicated manner.
6. One-click emergency evacuation, rapid headcount of on-site personnel, and precise search for missing persons;
7. Alarm logs and security reports are automatically generated, with support for batch export to Excel.
Can the system integrate with the enterprise’s existing monitoring, MES, access control, and local safety supervision platforms?
Fully supports third-party system integration, with the platform offering open-standard APIs, as well as MQTT, HTTP, and OPC UA interfaces. It enables linked access to corresponding surveillance camera feeds based on location coordinates, and seamlessly integrates with factory MES production systems, enterprise access control and card‑based systems, regional safety‑supervision platforms, and smart‑park integrated management platforms, supporting bidirectional data exchange to break down information silos across enterprises.
How long can personnel trajectory data be retained, and can the storage capacity be expanded if it becomes insufficient?
By default, the on-premises server supports full‑trajectory storage for one year and can be scaled to accommodate a storage period of three to five years. It also supports cloud‑based offsite backups and scheduled automatic exports to local disks, enabling safety‑supervision audits and accident‑cause investigations to retrieve complete personnel movement trajectories for any time period with a single click.
How is the quotation for the entire Positioning System calculated, and what are the key factors that affect the project cost?
The total project cost comprises four components: UWB, Bluetooth, and BeiDou hardware devices; the software management platform; on-site installation and commissioning; and 1–3 years of operation and maintenance services. Key factors influencing the cost are:
1. Total controlled area and the proportion of high-risk explosive‑hazard zones;
2. Whether explosion-proof industrial-grade hardware is selected;
3. Comprehensive indoor and outdoor coverage throughout the plant area;
4. Is integration with third-party business systems required? Compared to a full‑UWB, all‑coverage solution, Feiyuan’s multi‑technology fusion and layered architecture can significantly reduce hardware costs. Our engineers will work with the customer’s budget to design an optimal deployment plan, eliminating unnecessary equipment redundancy and waste.
Can a positioning system be installed in an old factory that has already been built and put into operation without undertaking large-scale civil engineering renovations?
It is highly suitable for upgrading and renovating older industrial parks, with a focus on wireless battery-powered Base Station solutions that require no wiring or wall chiseling and slotting—simply mount the Base Station to wall-mounted columns using brackets. The installation involves no large-scale hot work or civil engineering, ensures uninterrupted production throughout the process, and features a short construction period with minimal downtime-related losses.
How long is the system’s warranty period, and what is the after-sales support framework?
All hardware units come with a 15-month free warranty, while the software platform is covered by a 3-year free maintenance service. A 24/7 technical hotline provides remote troubleshooting, and for critical hardware failures, an engineer will be dispatched to your site within 48 hours for on-site repair.
How can we connect with Feiyuanguangdian to obtain a factory-specific customized solution?
Three official channels for coordination:
1. Submit an online inquiry on our official website, providing details about your industry, facility size, and key management requirements; a sales engineer will contact you within one business day.
2. Call the official website’s customer service hotline to schedule a free on-site inspection by an engineer.
3. Send the factory site plan and on-site operating condition description to the company’s official E-mail; we will provide, free of charge, the Base Station site layout diagram, a complete technical solution, and itemized quotations. All preliminary technical consultations and scheme planning are entirely free of charge.
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